About

Welcome To Nova Automotive Group

Market leaders in Automotive repair

From startup to acquisition, we know what it takes to be a leading and reputable repair partner, employer and server to the automotive universe.

As the industry has developed, so has our focus on utilising technology to benefit both ours and our customers requirements, streamlining the key-to-key process and enhancing the repair experience.

Our relentless focus on our people and customers is testament to the invaluable and strategic relationships we hold within the Automotive insurance sector. They are also the drivers of our core values.

40+

Years of experience

12+

Industry awards

Our Vision

Our vision is to be the automotive repair industry's benchmark for accountability, elevation, and passion. We aspire to set new standards in customer satisfaction and employee engagement by consistently delivering exceptional service, fostering a culture of continuous learning and growth, and infusing every interaction with a genuine passion for excellence. Through our unwavering commitment, we aim to be recognized as not just a repair service but as a trusted partner dedicated to the success and satisfaction of all those we serve.

Our values

Accountable

We uphold a commitment to accountability, ensuring that each team member takes ownership of their responsibilities, decisions, and actions. This fosters a culture of reliability and trust within our organisation.

Elevating

Dedicated to elevating experiences for our customers, colleagues & stakeholders. By constantly seeking improvement & innovation, we strive to create meaningful & positive interactions that go beyond expectations.

Passionate

Passion is the driving force behind everything we do. We encourage and celebrate this approach to our work, inspiring creativity, dedication, and a shared enthusiasm that propels us towards excellence to the benefit of all.

Green credentials

Using previous experience, we’ve made a conscious effort to minimise our Carbon footprint before we’ve even started working on the first vehicle. Early efforts made in support of achieving PAS2060 accreditation as early into 2024 as possible include:

Solar panels running our fast EV chargers and plant room

EV company cars

LED lighting on timers

Heavy focus on recycling metal, carboard, plastic and paper via recycling partners

Utilising paint technology to reduce oven bake cycles and therefore gas usage

Moving to reusable paint overalls and seat covers, instead of disposable plastics ones.

Community

Supporting the local and wider community is really important to us. All our staff get an extra days leave per year as a ‘giving back’ day to support a charity close to their heart, or the business’s chosen charity.

We are proud to partner with BEN who provide an invaluable service to automotive industry professionals. They support colleagues to navigate life’s challenges, helping them make positive, lasting changes to their live, improving mental health and wellbeing.

Information about Ben via Link https://ben.org.uk/